Students will learn advanced ACT! skills including performing mail merges and mass email merges.
Lesson 1: Advanced queries and lookups
      Advanced queries
      Lookups by example
      Company lookups
      Group lookups
      Opportunity lookups
      Other lookups
    
Lesson 2: Mail merge
      Document templates
      Personalizing document templates
      Performing a mail merge
    
Lesson 3: Document and file management
      The Documents tab
      File attachments
Lesson 4: Mass e-mail messages
  E-mail templates
  Mass e-mail merges
Lesson 5: Advanced activities
  The Task List
  Activity types and priorities
  Resources
  Multiple activities
  Scheduling an activity series
  ACT! and Outlook activities
Lesson 6: Calendar settings
  Workgroup calendar features
  Calendar and scheduling preferences
  Printing a calendar
Lesson 7: Opportunity management
  Viewing opportunities
  Adding and removing opportunities
  Quotes
  Exporting opportunities to Excel
  The opportunity process
  Maintaining a product list
 Printable course details
Printable course details
or equivalent knowledge.
7.5 hours
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